Refund Policy

According to the European Union Consumer Rights Directive, a purchaser of any item online has a 14-day period after placing their order in which to cancel that order. This applies to “virtual items” such as Statement Emails in the same way as it would apply to the purchase ofa movie for streaming or a mobile phone app, for example.
The basic principle applicable to Statement Email’s relationship with you and guiding our Refund Policy is your Right of Withdrawal. The Right of Withdrawal gives you a 14-day period from the date of order to decide if you wish to withdraw from using your Statement Email.
Should you decide to withdraw from our relationship within 14 days of registering your Statement Email address, you are entitled to the full refund of your $10 registration fee. Please write to us at to complete this transaction or for further information.
Should you wish to cease using your Statement Email after the 14-day period from the date of order, simply discontinue giving out your Statement Email address and return to using your primary email address as your default. You will continue to receive emails on your primary email address as you did previously.